There are similarities. Like Netflix, Hulu, or Amazon Prime, Live & Louder gives you on-demand access to a video library whenever you want it.
But Live & Louder is built around live cricket first: every ball of the CPL & WCPL, plus classic CWI matches, other cricket from around the world, podcasts, and Caribbean culture — all in one place.
Live & Louder currently offers two membership plans:
Season Pass
$40 USD
Full access for around two months (4 August – 21 September 2026). Includes a free 7-day trial. After this window, you'll still be able to log in, but only to content connected to the CPL & WCPL.
Annual
$60 USD / year
Full access for 12 months, billed as a single upfront payment. Includes a free 7-day trial. Automatically renews each year. Cancel anytime.
New members get a 7-day free trial on either plan. If you cancel within the first 7 days, you won't be charged anything.
If you don't cancel, you'll be automatically billed for your chosen plan at the end of the trial — $40 for the Season Pass, or $60 for Annual, which then renews each year.
You can upgrade your plan at any time via your account page at watch.liveandlouder.com.
If you've purchased a Season Pass ($40) and want to upgrade to Annual membership, you'll pay an additional $20 — bringing your total to $60, the full Annual price.
You can cancel your Live & Louder membership at any time via your account page at watch.liveandlouder.com. Go to Account → Subscription and select cancel.
If you cancel before your billing period ends, you'll keep full access until the end of your current subscription period. For example, if you cancel an Annual membership on 20 January having started it on 1 January of the previous year, you'll keep access until midnight on 31 December.
The Season Pass is a one-time payment for a fixed period and does not auto-renew, so there's nothing to cancel once your free trial window has passed.
All subscriptions are non-refundable, as you get immediate access to our live content upon subscribing.
To protect our content and comply with our broadcast rights agreements, Live & Louder uses digital rights management (DRM) technology, along with automated detection of VPNs and proxy services used to bypass territorial restrictions.
Live and Louder Productions Limited ("we", "us") reserves the right to suspend, restrict, or terminate access to Live & Louder, without prior notice, where we reasonably determine that an account is being used in breach of our Terms & Conditions or in a way that compromises the integrity of the service, our licensing arrangements, or platform security.
Prohibited activity may include, without limitation:
Using VPNs, proxy services, or hosting providers to bypass territorial restrictions or blackout rules;
Excessive or abnormal account access from multiple IP addresses, devices, or locations within a short period of time;
Simultaneous streaming, account sharing, or other activity inconsistent with personal, non-commercial use of the service.
If your account is suspended or terminated for breach of our Terms & Conditions, you will not be entitled to any refund, credit, or compensation for any unused portion of your subscription.
We reserve the right to investigate suspected misuse and to take any action we consider appropriate to protect the service, our content rights, and our commercial partners.
3.2 What on-demand content is available on Live & Louder?
Beyond live matches, members get access to a growing archive of classic CWI cricket, plus original video and podcast content exploring the game and Caribbean culture.
Live & Louder is available worldwide. However, some content is subject to territory-specific restrictions based on our broadcast rights agreements, so what's available to you may vary depending on where you are.
If a restriction applies in your territory, that match won't be available to stream on Live & Louder, in line with local broadcast agreements.
No. Your Live & Louder membership allows you to stream on one device at a time. You can be logged in on multiple devices simultaneously, but only one stream can play at once.
If you see the message "You are currently watching a video on another device," close your other session and refresh to start watching on the new device.
If we're unable to collect a payment for your membership, it usually means your card issuer or financial institution has declined the charge.
Go to watch.liveandlouder.com to update or change your payment method. We'll verify the new details immediately, and if approved, you can continue enjoying Live & Louder.
5.5 How do I request my information from Live & Louder?
Please contact us at [email protected] using the email address associated with your account.
If you're contacting us to exercise a data protection right — for example, under UK/EU GDPR or another applicable data protection law — please say so clearly, including exactly what you're requesting (such as a copy of your data, or account deletion). We may ask you to verify your identity before we can action the request.
The most common cause of buffering or dropped stream quality is a weak or interrupted Wi-Fi connection. Try the following:
Restart your browser, device, and home Wi-Fi network.
Close the app or browser tab running Live & Louder.
Unplug your Wi-Fi router/modem for 1–2 minutes, then plug it back in.
Restart your device and reopen Live & Louder.
Improve your Wi-Fi signal
Move closer to your router, or move the router to a more central location.
Keep your router away from other wireless devices (e.g. microwaves), which can cause interference.
Keep the router off the floor.
Connect directly to your modem
If problems persist, try connecting your computer directly to your modem via an ethernet cable, then open Live & Louder in a browser. If issues continue, contact your Internet Service Provider.
If you see a continuous loading circle or connection error trying to watch a live event, try signing out of Live & Louder, clearing your browser's cache, and relaunching the browser.
Still having trouble? Make sure your iOS software is up to date, and try switching to a different Wi-Fi network to rule out a local connectivity issue.
Still having trouble? Make sure your Android software is up to date, and try switching to a different Wi-Fi network to rule out a local connectivity issue.
